frequent asked questions
Filter Basics: Everything You Need to Know.
In this section, we address some of the most common questions about filters—why they need regular replacement, how to install them correctly, and their impact on air quality and energy efficiency. Whether you’re new to filters or need a quick refresher, we have the answers you want.
What types of filters do you offer?
We provide a wide variety of air filtration products including filters for HVAC, residential and commercial use, and other industrial applications. You can browse our product catalog for detailed specifications.
How do I know which filter to choose?
You can refer to our Filter Guide page for more details on selecting the right filter based on your system needs. If you’re unsure, our team is happy to assist you with recommendations!
Can I return a product if I change my mind?
Yes, we offer a 30-day return policy for most products. To process a return, please contact our customer service team for instructions.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the Montreal area. For other locations, please refer to our Shipping Policy for details.
How do I track my order?
Once your order is shipped, you will receive an email with tracking details so you can monitor its progress.